CASE STUDY:

Red Lion Garage Orsett

Red Lion Garage in Orsett, Essex are specialist providers of vehicle Servicing, MOT, Diagnostics, Tyres, Wheel Alignment & Repairs for all cars and light commercial vehicles for customers throughout Essex, London and the surrounding areas. Red Lion called on the support of 2120 Networks in January 2019 to plan a large upgrade project. 

ACTION

With large expansion plans for their vehicle servicing area Red Lion Garage began work to relocate their customer area and reception into new premises nextdoor. The two storey building required extensive fit-out to be up to standard for their business to move in and by gaining space back in the serving area owners Garry and Ricky were keen to modernise both areas with up-to-date IT. 

Our physical IT Infrastructure services were called upon to install underfloor Cat6 structured cabling to data points in a new reception, 1st floor staff office and vehicle servicing area. A central comms cabinet location was installed in the office area to house all switches, routers. As this was a large network covering two independent buildings we planned and installed cabling routes in external trunking and around existing fittings. Multiple ceiling mounted POE Wi-Fi Access Points were installed and provided robust Wi-Fi for staff and customers. 

With no previous IT infrastructure except a few PCs before the upgrade a new Dell Windows Server was installed on-site for domain access and secure storage of data. A requirement given to us from the beginning from owners Garry and Ricky was that they wanted to have the ability to access their own files when logged in from any PC, in the office or vehicle area. We achieved this by setting up roaming domain profiles on their Server so their documents and files followed them around and were available on-demand, and Secure Remote Access via VPN (Virtual Private Network) also meant they could do the same from home. 

 

A special collaboration with Red House Computers a local IT supplier and trusted partner of 2120 Networks meant that Red lion Garage were supplied with top quality IT hardware including 4 complete PC setups, Dell Server and high output Laser Printers.
 

OUTCOME

2120 Networks assisted Red Lion Garage to expand their business and increase productivity. Their new reliable IT Infrastructure has meant they have been able to work more efficiently and streamline processes via adopting technology to better serve their customers. Their new premises is state-of-the-art and serves a great purpose to enable them to be the top quality vehicle servicing specialist in the area. The upgrade and expansion has also meant that Red Lion Garage have been able to gain prestige status as an 'RAC Approved Garage' powered by the AutoFirst Network

THE FUTURE

The expansion has paved the way for future growth with technology at the centre and we are able to support the process through our Virtual IT Manager service. We are now assisting Red Lion Garage with their ongoing IT Support and consultancy when needed. 

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